Thank you for choosing vrajvrindavan.com.
Since all our offerings are entirely digital, no physical shipping or physical dispatch of goods takes place.
How Services & Courses Are Delivered
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Online Courses & Programs:
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Instant Access: Upon successful completion of your payment, access details and portal login credentials will be delivered electronically to your registered email address within 2–15 minutes usually. In rare cases, if it is delayed, please kindly WhatsApp us at +91 7004 963 467 or email us at contact@vrajvrindavan.com so that we can resend it right away. Thank you!
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You can access your course material directly by logging into your member dashboard as received on your email after joining the course(s).
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Personal Readings:
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Consultation Link: Details regarding your reading report, schedule, or consultation link will be sent to the email address or contact phone number/WhatsApp provided at checkout.
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Turnaround Time: Readings are taken within 1-10 days, subject to you choosing Normal or Urgent Reading at checkout.
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Delivery Support & Missing Emails
If you have completed a purchase and have not received your access details or confirmation email within the specified timeframe:
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Please check your Spam / Junk / Promotions folders.
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Ensure you entered the correct email address during checkout.
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If you still cannot locate your access details, please contact our support team at contact@vrajvrindavan.com or WhatsApp us at +91 7004 963 467 with your order/transaction ID, and we will assist you promptly.
Exchange & Replacement Policy
Because vrajvrindavan.com exclusively provides digital online courses, and personalised astrological consultations (over phone), physical exchanges are not applicable.
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Courses & Digital Materials: Since access is granted immediately upon purchase, we do not offer exchanges between different courses or digital modules once access has been provided.
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Readings & Consultations: Once a reading or consultation report has been processed, completed, or delivered, it cannot be exchanged for another service or reading type.