Thank you for choosing vrajvrindavan.com.
Since all our offerings are entirely digital, no physical shipping or physical dispatch of goods takes place.
How Services & Courses Are Delivered
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Online Courses & Programs:
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Instant Access: Upon successful completion of your payment, access details and portal login credentials will be delivered electronically to your registered email address within 2–15 minutes usually.
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You can access your course material directly by logging into your member dashboard as received on your email after joining the course(s).
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Personal Readings:
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Consultation Link: Details regarding your reading report, schedule, or consultation link will be sent to the email address or contact phone number/WhatsApp provided at checkout.
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Turnaround Time: Readings are taken within 1-10 days, subject to you choosing Normal or Urgent Reading at checkout.
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Delivery Support & Missing Emails
If you have completed a purchase and have not received your access details or confirmation email within the specified timeframe:
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Please check your Spam / Junk / Promotions folders.
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Ensure you entered the correct email address during checkout.
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If you still cannot locate your access details, please contact our support team at contact@vrajvrindavan.com or WhatsApp us at +91 7004 963 467 with your order/transaction ID, and we will assist you promptly.
Exchange & Replacement Policy
Because vrajvrindavan.com exclusively provides digital online courses, and personalised astrological consultations (over phone), physical exchanges are not applicable.
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Courses & Digital Materials: Since access is granted immediately upon purchase, we do not offer exchanges between different courses or digital modules once access has been provided.
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Readings & Consultations: Once a reading or consultation report has been processed, completed, or delivered, it cannot be exchanged for another service or reading type.