Vraj Vrindavan

Experience the abode of love Sri Vraj Bhumi Vrindavan online

Privacy Policy

This Privacy Policy applies to Vraj Vrindavan (https://vrajvrindavan.com), referring to all web properties, subdomains, content, and services operated under Vraj Vrindavan.

Vraj Vrindavan is a dedicated online platform sharing devotional literature, sacred texts, Vedic book downloads, holy pilgrimage and travel guides, kirtan audio, Vaishnav biographies, and articles, alongside educational courses, training programs, and personalized Vedic astrological chart readings.

By accessing or browsing our website, downloading materials, leaving comments, booking an astrological reading, enrolling in our courses, or using any of our services, you acknowledge the collection, use, and transfer practices outlined in this Privacy Policy.

1. What Types of User Information Does Vraj Vrindavan Obtain?

We obtain information directly from you when you register, purchase, or interact with our site, as well as automatically through standard digital protocols:

A. Information You Provide Directly

  • Astrological Chart Readings & Consultations: To compute planetary charts and deliver personalized astrological analyses, we collect your:

    • Full Name

    • Exact Date of Birth

    • Exact Time of Birth

    • Place/City/Country of Birth

    • Personal descriptions, notes, queries, or comments regarding your life situations, background, relationships, career, or specific challenges that you voluntarily submit for consultation purposes.

  • Course Enrollment & Registration: Full name, email address, telephone/WhatsApp contact number, and billing/mailing address. All payment card transactions are processed securely via encrypted, PCI-DSS compliant third-party payment gateways; Vraj Vrindavan does not store unencrypted credit card or banking details on our servers.

  • Public Participation & Comments: Name, email address, website URL, and the content of remarks submitted via our article comment forms.

  • Inquiries & Communications: Contact details and details provided when submitting questions via email or WhatsApp support.

B. Information Collected Automatically

When you visit or interact with Vraj Vrindavan, our web servers and tracking technologies automatically log technical information, including:

  • Internet Protocol (IP) address and approximate geographic location (city/country level).

  • Browser type, version, language, and operating system.

  • Referring URLs, exit pages, date/time timestamps, connection speed, and dwell time.

  • Content interactions, including articles read, pages viewed, and free digital downloads accessed (such as PDF files or audio streams).

2. Purpose and Use of Collected Information

We process personal data strictly on lawful grounds for defined purposes:

  • Astrological Calculations and Consultation: To cast astronomical birth charts (Kundali/horoscopes), analyze planetary transits and time cycles, address your specific queries, and prepare written or audio/video astrological readings. Your birth data and personal life notes are treated with absolute confidentiality.

  • Fulfillment of Services: To grant access to course curricula, maintain digital accounts, deliver downloaded texts, and provide educational materials.

  • Transactional Communications: To deliver completed horoscope reports, send necessary order confirmations, invoice receipts, course login credentials, or critical service alerts via email or WhatsApp/SMS. We do not send unsolicited promotional marketing newsletters.

  • Site Security and Administration: To defend against automated scraping, mitigate brute-force attacks, detect comment spam, and diagnose web server performance.

  • Ad Measurement and Attribution: To evaluate campaign conversions, analyze audience engagement, and optimize advertising spend across Meta and X networks.

3. Strict Confidentiality of Astrological & Personal Life Details

We recognize the sensitive and personal nature of birth records and private life circumstances shared during astrological consultations.

  • No Commercial Sharing: Your birth date, birth time, birth place, and private comments regarding your personal or family situations are never shared, sold, rented, or exposed to any third-party advertisers, data aggregators, or social media networks.

  • Isolation from Marketing Pixels: All personal notes and sensitive birth data submitted through consultation forms are strictly isolated from advertising tracking tags (such as Meta Pixel or X Pixel) and are processed solely for astrological evaluation.

4. Cookies and Tracking Technologies

Vraj Vrindavan places first-party session and persistent cookies (small data files) on your browser to support essential navigation, maintain login sessions, store user interface preferences, and combat malicious traffic.

You can configure your browser to reject cookies or notify you when a cookie is placed. If you choose to decline cookies, certain interactive areas of our site or course portals may not function properly.

5. Third-Party Advertising: Meta and X Pixels & Conversion APIs

We deploy digital advertising tools provided by Meta Platforms, Inc. (Facebook & Instagram) and X Corp. (formerly Twitter) to measure the effectiveness of our campaigns and reach prospective students in regions including the United States, Australia, and India.

  • Tracking Pixels: Embedded JavaScript tags (the Meta Pixel and X Pixel) collect interaction data, device metadata, and visited page URLs when you view our site.

  • Server-to-Server Conversions (Conversions API): Secure direct endpoints that transmit completed transaction events (such as viewing a course page or finishing an enrollment) from our web server to Meta and X for attribution accuracy.

  • Advanced Hashed Matching: When you enroll in a course, basic contact fields (such as your email address or phone number) may be mathematically converted into a one-way, irreversible cryptographic hash (SHA-256) before transmission. Meta and X match these hashes against their existing registered accounts without receiving raw, plain-text contact details.

  • Third-Party Utilization: Meta and X use this data to deliver relevant advertisements across their networks, provide aggregated conversion analytics, and optimize ad display in accordance with their respective privacy terms.

6. Managing Your Tracking & Opt-Out Choices

Our site operates on direct measurement tracking without an on-site cookie modal. You may exercise full control over ad-tracking technologies through:

7. Public Comments, Social Plugins, and Embedded Media

  • Comments and Public Posts: Information voluntarily posted in comment sections on travel guides, articles, or biographies becomes publicly visible and indexable by search engines. Do not share confidential or sensitive personal data in public forum areas.

  • Embedded Third-Party Content: Articles on this website may include embedded resources (such as YouTube videos, audio streaming widgets, or maps). Embedded content from third-party services behaves as if you visited the source provider directly, and those platforms may place their own tracking cookies or log interactions according to their independent privacy statements.

  • Social Sharing Widgets: If you choose to share Vraj Vrindavan content on third-party networks (e.g., Facebook, X, WhatsApp, LinkedIn), those platforms may receive referrer and URL details through browser requests.

8. India Legal Compliance (Digital Personal Data Protection Act & IT Act 2000)

For users accessing our services within India, data is handled in compliance with the Digital Personal Data Protection (DPDP) Act and the Information Technology Act, 2000 (along with applicable intermediary and reasonable security practice rules):

  • Consent & Lawful Grounds: Personal and astrological data is collected solely with your explicit consent for the specific purpose of preparing requested readings, fulfilling course enrollments, or transactional account management.

  • Data Principal Rights: You have the right to access a summary of your personal data processed by us, seek correction or updating of inaccurate data, withdraw previously granted consent, and request the erasure of your personal records and consultation notes (subject to statutory tax, transactional, and accounting record-keeping requirements).

  • Grievance Redressal: If you have questions, disputes, or complaints concerning how your personal data is handled under Indian law, contact our designated Grievance Officer:

    • Name / Contact Person: Aman

    • Email: contact@vrajvrindavan.com

9. United States State Privacy Disclosures (CCPA / CPRA & State Laws)

Under California and other applicable US state consumer privacy legislation:

  • No Monetary Sale of Data: We do not sell personal information or consultation records to third parties for monetary exchange.

  • Cross-Context Behavioral Advertising: Our implementation of the Meta Pixel, X Pixel, and Conversion APIs for marketing courses constitutes "sharing" or processing personal data for targeted advertising.

  • Consumer Rights (Data Stored Directly by Us): Eligible US residents may request access to, correction of, or deletion of the personal information maintained in our direct records (such as course order history, consultation records, or customer support threads) by emailing us at contact@vrajvrindavan.com.

  • Opting Out of Targeted Advertising / Pixel Tracking: Because pixel-based event tracking occurs automatically at the device and browser level, we do not process pixel opt-outs via manual email requests. Instead, you can immediately opt out of data sharing for targeted advertising by utilizing any of the following self-service mechanisms:

10. Australian Privacy Disclosures (Privacy Act 1988)

For visitors accessing our platform from Australia:

  • Cross-Border Disclosure (APP 8): In operating our digital services and measuring our campaigns, personal data and event telemetry are transmitted to and processed on overseas cloud servers—primarily located in the United States and global data centers managed by our hosting infrastructure, Meta Platforms, Inc., and X Corp.

  • Inquiries: Australian users may request access to, or correction of, personal records held in connection with course enrollments or readings by contacting contact@vrajvrindavan.com.

11. Disclosure of Information to Third Parties

We do not sell, rent, or lease personal information or astrological consultation details to external commercial brokers. We share data only under the following limited conditions:

  • Service Providers: Technical partners who support our operations, including cloud web hosts, domain infrastructure providers, course platform hosts, and certified payment gateways, under strict confidentiality terms.

  • Advertising & Analytics Platforms: Meta and X, strictly for the purpose of ad delivery attribution, conversion verification, and reach optimization as set forth in Section 5 (excluding all private birth chart notes and reading data).

  • Legal Requirements & Public Safety: When required in good faith by legal summons, judicial order, statutory regulation, or law enforcement request, or to enforce our terms, investigate fraud, and protect the rights and safety of Vraj Vrindavan, our users, or the public.

  • Business Reorganization: In the event of a merger, acquisition, restructuring, or asset transfer, user records directly associated with ongoing courses or website operations will be transferred to the successor entity under this policy.

12. Children’s Privacy

Vraj Vrindavan and its commercial offerings are designed for adults and general audiences. We do not knowingly solicit or collect personal information from individuals under the age of 18 (or under the age of 13 pursuant to the US Children’s Online Privacy Protection Act / COPPA), nor do we target marketing toward minors. When an astrological reading is requested for a minor, it must be submitted exclusively by a parent or legal guardian. If you believe a minor has submitted personal information independently on our site, notify us at contact@vrajvrindavan.com for immediate deletion.

13. Data Retention and Security

  • Security Safeguards: We employ administrative, technical, and cryptographic controls (including SSL/TLS encryption for all data in transit) to protect personal information and confidential consultation notes against unauthorized disclosure, alteration, loss, or access.

  • Retention Periods: Astrological chart details, consultation records, and transaction logs are preserved securely for ongoing client reference or as required to satisfy legal, audit, and tax requirements under Indian and international law. Publicly approved comments and their associated metadata remain published indefinitely unless removal is requested.

14. Changes to This Privacy Policy

Vraj Vrindavan reserves the right to amend or update this Privacy Policy at our discretion to reflect technical, legal, or operational updates. Any revisions will be effective immediately upon publication on this page with an updated "Last Updated" date. Continued use of our platform after updates indicates acknowledgment of the revised policy.

15. Contact Us

For questions, access requests, or privacy-related matters, reach us at:

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